In this episode, Edward Gallagher, Managing Director of Integrated Services for Serco Middle East and Francis Moody, VP of Case Management Business Unit for Serco North America discuss innovations in case management within citizen services and look at how the Middle East could provide best in class citizen services experiences in the aftermath of COVID-19.
In this episode, Edward Gallagher, Managing Director of Integrated Services for Serco Middle East and Francis Moody, VP of Case Management Business Unit for Serco North America discuss innovations in case management within citizen services and look at how the Middle East could provide best in class citizen services experiences in the aftermath of COVID-19.